Privacy Policy
Last updated: 31 October 2026
The short version. Your chat is read and analysed inside your own browser. It is never uploaded and we never see it. It stays saved in your browser for up to 24 hours so it survives a page reload while you pay, then deletes itself. The page loads nothing from other companies until you tap Pay. We use no analytics, tracking, ads or cookies.
1. Who we are
Kundloo (kundloo.in) is run by Sanket Tembhurkar (sole proprietor), trading as Kundloo, 386/301, Swatantrya Residency, New Narsala Road, Near Process Sabhagruha, Maha Laxmi Nagar, Nagpur, Maharashtra 440034 ("we", "us"). For this policy we are the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023 for the limited personal data we receive (see section 2). You can reach us at support@kundloo.in, and our Grievance Officer is listed in section 9.
2. What data is used, why, and for how long
| Data | Where it is processed | Why | How long |
|---|---|---|---|
| The chat file you choose: messages, names and phone numbers of chat members as saved in the export, times and dates | Only in your browser, on your device. It is not sent to us or to anyone else. | To make the report you asked for | Saved in your browser for up to 24 hours, then deleted automatically. "Remove my chat" deletes it at once. |
| Settings on your device: language, gaali censor choice, your story guesses, a record of which chats you have unlocked and how many pack chats are left | Only in your browser (local storage) | To remember your choices and your purchase on this device | Until you clear your browser data |
| Payment details: the phone number or email you give Razorpay, the payment method, amount, status, order ID and payment ID | Razorpay (our payment provider). We receive the order ID, payment ID, amount and status, and can see the contact you gave Razorpay in our Razorpay dashboard. | To take the payment, unlock the report, handle refunds and complaints, and keep the accounts that tax law requires | As long as Indian tax and accounting law requires, then deleted or anonymised |
| Technical data: IP address, browser type, time of request | Our website host (Cloudflare) and our payment server process this automatically to deliver the site and keep it secure | Delivering the website, preventing abuse | Short-term, per our providers' standard practice. We do not use it to identify you. |
We do not collect your name, account or login (there is none), contacts, location or anything else from your phone.
3. Consent
By choosing a chat file and opening it on the site, you ask us to analyse it on your device for the purpose above. You can withdraw at any time: tap "Remove my chat", or close the page and clear your browser data. For payment data, email us; we will stop using it except for what the law requires us to keep.
4. Other people in your chat
Your chat contains other people's messages and names. They are processed only on your device, for your personal use, and never reach us. Please only open chats you are part of, and think before sharing results. Story cards show first names only and always hide swear words.
5. What we never do
No uploading of chats, no analytics or session recording, no advertising trackers, no cookies, no selling or sharing of data. The page is locked by a browser security policy that blocks it from sending data to any site other than our payment server and Razorpay.
6. Who else receives data
Razorpay Software Pvt. Ltd. processes payments under its own privacy policy and stores payment data in India as the Reserve Bank of India requires. Cloudflare hosts the website and payment server. Neither receives your chat. We may share information if the law requires it.
7. Children
Kundloo is meant for people aged 18 and over. If you are under 18, a parent or guardian must make the payment and you should use the site only with their permission. If we learn that we hold a child's payment details without a parent's consent, we will delete them except where the law requires us to keep them.
8. Your rights
You can ask us for a summary of the personal data we hold about you (in practice, payment records), ask us to correct or erase it, nominate someone to act for you, and raise a grievance. Email support@kundloo.in with your Razorpay payment ID. We do not hold your chat, so there is nothing about it for us to give or delete; it is on your device and you control it.
9. Grievance Officer
Sanket Tembhurkar, Sanket Tembhurkar (sole proprietor), trading as Kundloo
Email: grievance@kundloo.in · Phone: +91 70280 23021
Address: 386/301, Swatantrya Residency, New Narsala Road, Near Process Sabhagruha, Maha Laxmi Nagar, Nagpur, Maharashtra 440034
We acknowledge every grievance within 48 hours and resolve it within one month. If you are not satisfied, you can approach the Data Protection Board of India under the DPDP Act, or the National Consumer Helpline (1915, consumerhelpline.gov.in).
10. Security
The site uses HTTPS and a strict browser security policy. We store no chats on any server. Payment secrets are kept only on our payment server, never in the page. If a personal-data breach ever affects you, we will tell you and the Data Protection Board as the law requires.
11. Changes
If we change this policy we will update the date at the top. Material changes will be shown on the site before they apply.